Thanks to modern compression methods and the rising popularity of the bed-in-a-box, mattresses can now be shipped far more efficiently and conveniently than ever before. Let me know if the comments if you have any questions or would like a referral code for 20% off.Yes (return/exchange delivery fees apply)

We had a remote control for the adjustable base issue upon delivery and, Casper had one to my door within 48 hours! Very communicative and just made things right. Most of all the customer service has been wonderful. Sill have 50 days to get a refund if that changes, but I doubt it.

Overall the comfort of this bed is outstanding, and sleeps well for all positions. Set up was easy as this is a BIAB, but with the split king package it did come in 6 boxes total each prob about 100lbs. We plan on purchasing 200 thread count tencel sheets in the near future and ill be sure to update here if that helps. That said it more than makes up for this in comfort! Also maybe I need to use more breathable sheets and protector so could be user error. More of a problem with the tech Id wager than the bed it self. Slightly annoying for something that I paid $600+ more for but live and learn I suppose. While the mattress feels very cool to the touch without sheets on it, when you add a mattress protector and sheets it is less noticeable. It truly is a joy to sleep on so far (day 45ish) We got the 'Snow' upgrade since my partner sleeps hot, however in hind sight that may have been a mistake. Being a hybrid it has pocketed coils under memory foam so kind of best of both worlds. The mattress itself is medium firm feeling but still soft. So had been in the market for a bed for a while and decided on a Casper.

Casper mattress reviews reddit